We rebuild every stairlift ourselves, so we know exactly what we're standing behind: 2 years of parts and labour cover on every reconditioned lift we install, at no extra cost. Here's the plain-English version of what that means.
One condition, and it's a sensible one: the lift needs its annual service each year, by us or another qualified stairlift engineer. That's standard across the industry — a serviced lift simply doesn't break down much, which is the whole point.
Outside of a lift purchase, our repair work carries its own cover: 30 days on labour and a full year on any new parts fitted, for issues directly related to the repair.
If your lift breaks down within 3 months of one of our annual services with a genuinely new fault, the callout and labour to fix it are free — parts charged separately.
Ring us, describe the fault, and we'll arrange the callout — usually within 24 hours. No forms, no fuss.
